Question not answered here?

Call direct on 02392 359973 or Email at and we’ll happily answer any question you may have. Except possibly ‘Can you cry underwater?’ We aim to get back to you within one working day.

How can I customise my device or case?

There are many ways you can customise a case on our website. It all depends how you want to go about it. Choose from our exclusive artist series Artwork, create your own masterpiece, or download stock images from any online collection (some may charge). Just upload, and we’ll do the rest.

What items do you have and keep in stock?

We try to keep all items we list on our website in stock at all times. However, if we have a high demand for our bamboo cases at a particular time, we might get a little behind on production. All other products are dependent on our suppliers – so, if they’re having a bad day, there’s not much we can do. If any item is out of stock, we will email you to let you know.

Where are you located?

You’ll find us on the sunny south coast in Portsmouth. Just before you reach the ships.

What’s the best way to get in touch?

It’s best to email us. It’s noisier than a sawmill here and hard to talk on the phone. We can also spend more time working on your orders, rather than chatting about the rain, and keeping our turnaround time as low as possible.

Do you offer gift vouchers?

We sure do. Just follow this link

How often do you send out your newsletter and what’s in it?

We don’t send more than one newsletter a month unless we have an important announcement to make. The newsletter will include updates on new products, services, artists, competitions and the website.

What days is your drop-in service available?

We’re open every day except Wednesday and Sunday.

Do you give out products for promotions or review?

Yes, get in touch with what you have in mind and we’ll take it from there.

Do your product images on your website represent the true product?

No, they’re for illustrative purposes only. Our bamboo cases are made from 100% natural bamboo, so the actual colour, grain and composition of the material will vary on the case you receive. Etching can also produce varied results in colour and shade from that seen on our site. Most of the other products we sell do have very accurate images.

How do I find out what generation my Apple product is?

Click on the relevant link below...
MacBook Pro's