Question not answered here?

Call direct on 02392 359973 or Email at and we’ll happily answer any question you may have. Except possibly ‘Can you cry underwater?’ We aim to get back to you within one working day.

Please also see our Returns Policy here.

I think I have received the wrong product?

If you believe you have received the wrong product by no fault of your own then please email us at and we will contact you as soon as possible and resolve the issue.

What happens if my case doesn’t fit properly?

We’ll be upset but we will resolve the problem. All our cases are tested by physically fitting them to a device. However, the case can be affected by temperature or other external factors in transit, so could change shape very slightly. Firstly, let the case rest unpackaged at room temperature overnight and, if it still doesn’t fit, get in touch and we will organise a replacement.

My design isn’t how I wanted it on my custom case. What do I do?

First things first, get in touch and let us know what you think is wrong with your design. If we’ve made a mistake, we will obviously resolve it at no extra cost to you. Please also have a quick read over our Returns Policy.